Carbonite is one of the popular names in the cloud data backup market. The service provides users with access to unlimited backup space. However, it also misses some important features, chief among them support for file sharing.
Read on to find out more about this cloud backup solution.
The Carbonite cloud storage solution comes with three pricing plans; these include the personal basic, plus and prime plans. Users only get to enjoy the features of the plan they subscribe to. Under the basic plan, users get unlimited backup space for one computer. Upgrading to the higher priced plans allows users to backup external drives and mirror backups of entire drives.
In comparison, other services offer users the freedom to sync a variety of devices on one account at roughly the same price as Carbonite’s basic plan.
One of the noticeable missing features on this service is file sharing and sync. Initially the service allowed users to easily share and sync files; however, this feature was discontinued back in 2016. Check out this review for more details.
Carbonite keeps user backups in an ultra safe environment through the use of a variety of safety measures. The service uses reliable security measures to secure the file transfer process on both the server and client computer sides.
On the server, data is secured using a 128-bit Blowfish encryption. Users can either choose to use a managed or custom encryption key. With a custom encryption key, users get to lock down their data from everyone else, including Carbonite employees. However, this comes with some noticeable drawbacks. First of all, remote access to an account secured with a custom encryption key is impossible. Secondly, access to the backed up data becomes impossible once the user loses their custom encryption key.
This Carbonite review states that it comes with a desktop client which enables access to accounts on a home computer. Once the installation process is complete, a wizard driven backup process begins. The desktop client is used to manage the account, after the initial backup is complete.
A web app is also available for remote access to the accounts. To restore files, users simply need to click on them. The web app also comes with a handy search feature. However, you cannot play any music or video files using this user interface.
Carbonite also supports the use of mobile apps for both iOS and Android. These apps can be used to accomplish among other things, remote access to lost or stolen phones to wipe personal data or even activate an alarm. It is worth mentioning that the service does not have a Windows Phone app.
Carbonite has invested in designing a cloud backup solution that is easy to learn and use. However, if users do find themselves in need of assistance, the service has several layers of support. The first is an informative knowledge base organized into straightforward topics, instructional videos; and a phone, chat and email support service as well.
Although Carbonite is not the most feature rich cloud backup solution out there, it does what it’s designed to do, i.e. backup data, safely and conveniently. It’s easy to use nature makes it a great option for beginners.